A new report published by CGAP presents insights in how digital financial services (DFS) can work for smallholders. Digital tools offer great opportunities for the world’s 450 million smallholder families, but cannot replace personal support, according to the new human-centered design research. Recognizing the need for DFS that better respond to smallholder demand, CGAP partnered in early 2015 with a financial service provider (FSP) in each of Zimbabwe, Senegal, Rwanda, and Cambodia to design a new generation of smallholder-specific digital financial products and services. Under the guidance and expertise of two human-centered design (HCD) firms, CGAP and its FSP partners worked to explore, create, evolve, and test possible digital solutions for smallholder families. »